Frequently Asked Questions
Everything you need to know about shopping with Ariadné.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing your results to our specific garment measurements for the most accurate fit.
Which payment methods do you accept?
Ariadné accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments sustainably produced?
Yes, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we partner exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat.